Terms of Service
Last updated: 02.04.2026
These Terms and Conditions (“Terms”) set out the rules that apply to your use of the website https://maverickmovingco.com (the “Site”) and your engagement with Maverick Moving (“we”, “us”, or “our”) when you request estimates, schedule bookings, or use our moving and related services (collectively, the “Services”). Accessing or using the Site or Services in any way constitutes your agreement to be bound by these Terms.
- Use of the Site
To use the Site or Services, you must be at least 18 years of age and legally capable of entering into enforceable agreements.
You agree to submit accurate, truthful, and complete information whenever you fill out forms, request estimates, or place a booking with us.
You are solely responsible for the accuracy of the information you share with us and for any activity that takes place in connection with your details or communications.
We reserve the right, at our discretion, to decline service, cancel bookings, or restrict access to the Site in cases of suspected misuse, dishonesty, or breach of these Terms.
- Quotes, Estimates, and Bookings
All quotes and estimates issued by Maverick Moving are prepared based on the details you provide at the time of inquiry, including the volume of items, access conditions at origin and destination, travel distance, and any special handling needs.
Estimates are not guaranteed if the actual conditions at the time of the move differ materially from the information originally provided, and pricing may be revised to reflect those differences.
A deposit or pre-authorization may be required to secure your booking; specific payment and cancellation terms will be communicated in writing at the time of confirmation.
It is your responsibility to carefully review your estimate and booking confirmation and to notify us promptly of any errors or changes.
- Customer Responsibilities
By booking our Services, you agree to:
Ensure that all items are appropriately packed and ready for transport prior to our crew’s arrival, unless packing has been explicitly included as part of your service agreement.
Arrange safe and unobstructed access to all relevant areas, including elevator reservations, parking accommodations, and any permissions required by the building or property.
Disclose in advance any items that are fragile, high in value, unusually large, or that require special equipment or handling procedures.
Ensure that your move complies with all relevant local, state, and building-level rules and regulations.
You confirm that you are either the lawful owner of the goods being transported or hold full authorization from the owner to arrange their transport with us.
- Exclusions and Prohibited Items
We reserve the right to decline transport of certain items, which may include but are not limited to:
Hazardous substances, flammable materials, explosives, and chemical compounds.
Any items that are unlawful to possess or transport under local, state, or federal law.
Perishable goods, live animals, or plants, except where explicitly agreed upon in a written service agreement.
If prohibited items are included among your goods without our knowledge, you may be held responsible for any resulting damage, liability, or financial penalties.
- Payment Terms
Unless a separate written agreement specifies otherwise, payment is due in accordance with the schedule outlined in your estimate or booking confirmation, which may include a deposit before the move and the remaining balance upon completion.
Additional charges may apply for circumstances not reflected in the original quote, including but not limited to extra labor time, added stops, extended carries, stair carries, waiting time, or material changes to the inventory.
In the event of non-payment, we may exercise all rights available to us under applicable law, which may include charging interest or withholding goods until the outstanding balance is settled, where legally permitted.
- Cancellations and Rescheduling
Cancellations and reschedule requests are subject to the notice requirements and any applicable fees set out in your confirmation, estimate, or our separate cancellation policy provided at the time of booking.
Cancellations or changes made with insufficient notice may result in forfeiture of your deposit or additional charges to offset costs already incurred.
We may need to cancel or reschedule a move due to circumstances outside our control, including severe weather events, unsafe site conditions, or equipment failure. In such cases, we will notify you as promptly as possible and work with you to arrange an alternative date.
- Liability for Loss or Damage
Our liability for loss of or damage to your belongings is governed by applicable law and by the specific terms included in your written estimate or bill of lading.
You are responsible for inspecting your items upon delivery and noting any visible damage on the relevant delivery documentation before signing.
Claims for damage that was not visible at delivery must be submitted to us in writing within the time period specified in your documentation, where applicable.
The extent of our liability may be affected by the valuation option you select, released value provisions, or other limitations prescribed by law. Enhanced coverage options may be available at an additional cost where offered.
We are not responsible for loss or damage resulting from events outside our reasonable control, including acts of nature, extreme weather, road closures, accidents not attributable to our negligence, or pre-existing damage to items.
- Limitation of Liability
To the fullest extent permitted under applicable law:
We will not be responsible for any indirect, incidental, consequential, or special damages, including lost profits, lost income, or missed business opportunities, arising from or related to your use of the Site or Services.
Our total liability for any claim connected to a specific move or service will not exceed the total amount you paid to Maverick Moving for that particular job.
Nothing in these Terms is intended to exclude or restrict liability that cannot be lawfully limited or waived under applicable law.
- Intellectual Property
All content published on https://maverickmovingco.com, including but not limited to written copy, graphics, logos, photographs, and software, is owned by or licensed to Maverick Moving and is protected under applicable intellectual property law.
Reproduction, modification, distribution, or creation of derivative works based on any Site content is prohibited without our express prior written permission. - Privacy
Your use of the Site and Services is also subject to our Privacy Policy, which describes how we handle, store, and protect your personal information.
By using https://maverickmovingco.com, you confirm that you have read and agree to the terms of our Privacy Policy. - Governing Law and Dispute Resolution
These Terms, along with any disputes or claims arising from or related to the Services or your use of the Site, will be interpreted and governed in accordance with the laws of the state where Maverick Moving principally operates, without applying any conflict of law provisions.
In the event of a dispute, we ask that you first contact us directly at [email protected] or to seek an informal resolution. If the matter cannot be resolved informally, it may be submitted to the appropriate state or federal court within our primary operating jurisdiction, and you consent to the jurisdiction and venue of such courts.
- Changes to These Terms
We may revise these Terms periodically to reflect updates in our practices, legal requirements, or the scope of our Services.
Updated Terms will be published on https://maverickmovingco.com with a current “Last updated” date. Your continued use of the Site or Services following any revision will be treated as acceptance of the updated Terms. - Contact Information
If you have questions or concerns about these Terms, please reach out to us through any of the following:
By email: [email protected]
Through the contact form on https://maverickmovingco.com
